At Lunardi, we are committed to delivering high-quality, stylish, and durable fashion directly to your door. Our team at Lunardi Store works diligently to ensure your order is processed and shipped as efficiently as possible.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped.
2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We partner with USPS (United States Postal Service) to provide accurate, real-time shipping rates based on your location and package weight.
3. Domestic Shipping Services
We currently offer the following shipping options through USPS:
- USPS Ground Advantage
- USPS Priority Mail
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to become available.
5. Shipping to P.O. Boxes
We ship to P.O. Boxes using USPS services.
6. Delays, Lost or Stolen Packages
Lunardi Store is not responsible for delays caused by the carrier, weather conditions, or other unforeseen circumstances.
If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.
7. Refunds, Returns, and Exchanges
We accept returns within 30 days after delivery. Items must be unused and in original condition. Refunds will be issued minus return shipping costs.
For more details, please refer to our Refund and Returns Policy:
https://lunardistore.com/refund_returns/
8. Contact Us
If you have any questions or concerns, feel free to contact us:
Email: contact@lunardistore.com
Website: www.lunardistore.com